If money is stuck in ATM then do this work first, otherwise wash your hands with money
There is no need to panic if money gets stuck in the machine while withdrawing money from ATM. RBI has made some rules to withdraw your money. we say
Nowadays most of the people use ATM to withdraw cash. But you must have heard the news many times that money gets stuck in ATM while withdrawing cash. In such a situation, many people get nervous and try to withdraw money from the ATM machine again. In this situation you do not need to panic. If this happens to you too, then this news is just for you. Today we are going to tell you how to get money back from ATM.
how to contact bank
According to the rules of RBI, if the account holder withdraws money from his bank’s ATM or any other bank’s ATM and the cash is not withdrawn but the money is deducted from the account, then contact any nearest branch. of your bank. If the bank is closed, then inform the bank’s customer care by calling it. Your complaint will be registered. For this the bank will have a week’s time.
keep the transaction slip near
While withdrawing money from ATM, the transaction may fail, but you must keep a slip of it. So never forget to remove the slip. If for some reason the slip is not generated, then you can also give the statement to the bank. The transaction slip is important as it prints the ATM ID, location, time and response code from the bank.
Bank will refund the money in 7 days
RBI has framed special guidelines for such cases. Accordingly, in such cases, the bank has to return the money to the customer within 7 days. If the bank does not return your money within a week, you can approach the Banking Ombudsman. If the bank is not able to return the money to the customer within 7 days, the bank will have to pay Rs 100 per day to the customer.